Your Wedding Cake
Initial consultations can be taken either over the phone or via email. It is at this point we talk through your requirements and any initial ideas you may have. We are happy to pencil you in the diary, or we can fully secure your date with a non-refundable £100 booking fee which is redeemable against your final balance.
After the initial consultation, we would then invite you and your partner along to our studio in Sussex for a tasting session priced at £30. Alternatively, we can post sample boxes to your address if preferred. During this session, we will provide you with a selection of flavours from our menu to try whilst discussing ideas, drawing on inspiration from your wedding details to create a cake that perfectly compliments your day.
We would then follow up with a detailed sketch of your cake and quotation, outlining delivery, setup and display details required. (I will also liaise with your wedding coordinator directly to arrange this in the lead up to your wedding day). Each of our clients will receive access to their own personal client portal, in which you will be able to view your order form, contract & invoice details.
Once you are happy to proceed with your design, I will send over a copy of our terms and conditions along with your order form for your signature. This will also include invoice details for final balance minus any deposits paid. Your order is secured once a booking fee has been received and quotations are valid for 15 days. The final balance of your order would then need to be paid 28 days prior to your wedding. Our service is as bespoke as our cakes we will stay in touch leading up to your special day.